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Streamline Customer Onboarding from First Contact to Settlement

Make your application forms so easy to complete that customers are happy to provide their bank details and supporting documents — without you having to chase them.

BOOK A DEMO →TRY FOR 7 DAYS FREE
Client onboarding for finance and mortgage brokers
500+
USERS... AND GROWING
10hrs
SAVED PER WEEK
3x
FASTER DEAL CLOSE

Give Customers an Onboarding Experience They'll Actually Enjoy

A beautifully designed onboarding experience that makes applying for finance feel simple, not stressful. Clearpolicy puts your clients in control — guiding them step by step from application to documents, signatures, and completion. No confusion, no chasing. Just a clear path through every stage of their onboarding journey.

Built for High-Performing Mortgage and Finance Professionals

01++

Onboard

Give clients a simple, guided experience that gets applications completed, documents collected, and agreements signed - without endless follow-ups from your team.

→Zero follow-ups
02++

Validate

AI validates and extracts structured data from all documents. Every upload is validated for completeness and authenticity - with tampering and fraud surfaced before you sign off.

→Fraud caught early
03++

Manage

Perfectly tuned for mortgage and finance professionals. Track customers, deals, documents, and tasks with Clearpolicy handling the client onboarding and data integrity.

→One source of truth

HOW IT WORKS

Clients onboard themselves while you focus on winning deals. Zero manual input required.

01

CLIENT RECEIVES LINK

Automatic branded email with secure form link. Client clicks and starts immediately.

→
02

FACT FIND AUTO-FILLS

Smart form with conditional logic, scenario generation, and ABN lookup. Only relevant questions shown.

→
03

DOCUMENTS REQUESTED

Auto-request payslips, bank statements, IDs based on answers. Client uploads directly. No email attachments.

→
04

AI VALIDATES & EXTRACTS

AI checks completeness, reads content, extracts income, expenses, and dates. Flags issues automatically.

→
05

eSIGN TRIGGERED

Authority forms, credit guide, privacy policy sent for signing. SMS verification and audit trails.

→
06

YOU REVIEW COMPLETE PACKAGE

All data in CRM. All docs validated. All forms signed. Complete file ready for processing or export to your business system.

→

All client data in one secure and intelligent place

Client profile dashboard with deal config, credit scores, bank statements, workflow sidebar, and notes

Tools That Go Beyond Expectations

Beautiful Forms

Drag-and-drop form builder with 20+ question types, conditional logic, and ABN lookup.

Document collection

Automatic requests based on customer profile and form answers. Client portal with drag-and-drop uploads.

AI validation

AI checks completeness, reads content, extracts key data. Flags missing info and any warning signs automatically.

eSignature

Send compliance docs for signing. Authority forms, credit guides. SMS verification.

Auto reminders

Email and SMS reminders for incomplete forms, missing documents, unsigned agreements.

Workflow automation

Trigger actions on form submit. Send emails, create tasks, assign team. No-code builder.

Data extraction

AI reads payslips, bank statements, tax returns. Extracts income and expenses into CRM.

Real-time tracking

See client progress live. Know when forms opened, docs uploaded, agreements signed.

Custom branding

Your logo, colors, domain. Branded emails, landing pages, and white-label client portal.

DISCOVER CLEARPOLICY TOOLS

FREQUENTLY ASKED QUESTIONS

ClearPolicy is an AI-powered client onboarding and CRM platform built specifically for Australian mortgage brokers, finance brokers, and credit providers. It automates document collection, fact finds, eSignatures, compliance forms, and client communications so brokers can focus on closing deals instead of chasing paperwork.

ClearPolicy automates the entire onboarding process in 6 steps: (1) The client receives a branded email with a secure form link. (2) A smart fact find auto-fills with conditional logic and ABN lookup. (3) Documents like payslips, bank statements, and IDs are automatically requested based on the loan type. (4) AI validates and extracts data from uploaded documents. (5) eSign is triggered for authority forms, credit guides, and privacy policies. (6) The broker reviews a complete, ready-to-submit client package — no manual input required.

ClearPolicy automatically collects payslips, bank statements, tax returns, identification documents (drivers licence, passport), authority to act forms, credit guides, privacy consent forms, employment letters, ABN registrations, and business financial statements. Document requests are tailored based on the loan type and the client's answers, so only relevant documents are requested.

ClearPolicy reduces client onboarding time from approximately 12 hours of manual work to just 45 minutes of broker review time per client. This includes saving roughly 3 hours on data entry, 4 hours chasing documents, 2 hours on document validation, 1.5 hours on printing and scanning forms, and 1.5 hours on manual reminders — a 95% reduction in manual work per client.

Yes. ClearPolicy is purpose-built for Australian mortgage brokers, finance brokers, commercial brokers, and credit providers. It supports residential home loans, commercial lending, equipment finance, vehicle finance, personal loans, and business lending workflows with tailored onboarding forms and document requirements for each.

YOUR DIGITAL PARTNER

Launch smart, AI-powered digital workflows that streamline customer experience and your internal workflows.

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CLEARPOLICY

Professional client onboarding for finance, insurance and legal industry

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